Shipping policy

Shipping Overview

We ship internationally from our studio in Ubud, Bali to customers worldwide. Please review our shipping rates, processing times, and policies below.

Processing Times

Custom Orders

* Processing time: Up to 3 weeks

Custom orders are handcrafted specifically for you and require additional time for creation and quality checks

In-Stock Items

* Processing time: 5-7 business days

 Items ready to ship from our current inventory

Important Delivery Information

For urgent orders: If you need your piece by a specific date, please contact us before placing your order. We cannot guarantee that items are in stock at the time of purchase, as some pieces are made to order.

International Shipping

We ship worldwide, but customers are responsible for all applicable taxes, duties, and customs fees imposed by their local authorities. These charges are not included in your order total and will be due upon delivery.

Tracking Information

Once your order ships, you'll receive an email with tracking information so you can monitor your package's journey.

Questions About Your Order?

If you have any questions about shipping times, delivery dates, or your order status, please don't hesitate to contact us. We're happy to provide more specific information about when you can expect to receive your piece.